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Get advice from the professionals

Explore Wix Customer Success and get updates on new features for your website and business.

An example of a woman talking with a happy customer.

Join online events and webinars

Mar 10, 2026

4:00 PM

Wix Feature Request Roundtable (Ask us anything)

Mar 10, 2026

4:00 PM

Join us for an exclusive Wix Roundtable event that's all about YOU. We're thrilled to offer you a unique opportunity to engage with our team of experts in a live, interactive setting.  


Our panel includes:  

Product Insights Manager: Offering insights into the latest product developments and strategies to enhance your online presence. Product Manager: Delving into the nitty-gritty of Wix features, updates, and future plans. 


 How It Works:  

* Submit Your Questions: To make the most of this session, we encourage you to submit your questions in advance when you register. 

This allows us to curate the most relevant and diverse set of questions for discussion. 


 * Interactive Discussion: During the Roundtable, our panel will address your questions on various topics, from specific features, SEO, and Google Ads to any aspect of your Wix experience. 


It's a fantastic opportunity to gain insights, clarify doubts, and uncover hidden gems within Wix.  Don't miss out on this invaluable opportunity to have your specific Wix questions answered by our panel of experts.

Mar 16, 2026

12:00 PM

Découvrez Wix Harmony : le nouvel éditeur hybride qui réinvente la création de sites Wix

Ce webinaire sera animé en français par Oriane, notre Customer Success Manager chez Wix.

Mar 16, 2026

12:00 PM

Ce webinaire sera animé en français par Oriane, notre Customer Success Manager chez Wix.

Mar 18, 2026

6:00 PM

Spring Into Sales: SEO & eCommerce Optimization

Learn the latest eCommerce trends, SEO best practices, and newest tools to maximize your growth this season.

Mar 18, 2026

6:00 PM

Learn the latest eCommerce trends, SEO best practices, and newest tools to maximize your growth this season.

Meet our success managers

As one of your Customer Success perks at Wix, you have the opportunity to join exclusive workshops and events that will go through website best practices and trending recommendations directly from our Customer Success team.

David Burt
Jasmin Govits
Megan Rivero
Paola Dos Santos
Dominik Nientiedt
Katherine Anderson
Dror Mor
Roberta Rottigni
Shane Sumbu
Oriane Eastwood

Explore our resources

Listen to our podcast

Get the inside scoop on our best kept Wix secrets directly from our Customer Success Team, with your hosts: Gabriella Latona and Shane Sumbu

Read the blog

Everything you need to know about payment providers, SEO, design, optimizing your website, marketing and much more.

Watch video & webinars

Check our webinars and workshops to learn more about the product updates, how to best utilize our Wix tools, SEO, payment providers, media and more.

Get inspired by our community

RandD Pitts

Evolveclothinggallery.com

RandD Pitts

“We are reaching everyone with email campaigns, which we do through Wix, there are some great templates and it’s seamless.”

Listen to RanD’s interview on our podcast

RandD Pitts
Lisa Hernandez

Divinefemininelifecoach.com

Lisa Hernandez

“I’ve really enjoyed all of the CSM events, like highlighting the new rollouts and all the how to’s. You guys are constantly rolling out new changes and it’s one of the things I love about Wix.”

Listen to Lisa’s interview on our podcast

Lisa Hernandez
Bex

Spanishlearningnetwork.com

Bex

“Wix Bookings is my top pick! I can effortlessly share the Zoom link with my students, and the automated reminder and confirmation emails save me time. It's a game-changer for me.”

Listen to Bex’s interview on our podcast

Bex
Hpgstore

Hpgstore.com

Hpgstore

“Wix helped us establish a strong online presence in our market. Its design interface is easy to use and offers plenty of options to accomplish things we initially thought would be difficult.”

Listen to Hpgstore’s interview on our podcast

Hpgstore
Hollie Ray

Hollieray.com

Hollie Ray

“We created a site we are proud of, without needing a developer. Wix made it simple to bring Hollie Ray to life.”

Listen to Hollie’s interview on our podcast

Hollie Ray
Ashley Cole

shopashco.com

Ashley Cole

"Wix helped me transform my business from sticky note-covered counters and late-night packing chaos into a streamlined, professional online store.״

Listen to Ashley’s interview on our podcast

Ashley Cole
This is definitely something I will be focusing on
- grateful for the content!!!

Lisa Hernandez

Advanced SEO

So glad I attended this webinar today!
Right on time for Black Friday

Issentials

November Product Updates

today was pretty awesome! three take aways!
I so appreciate you all!

Cafe con Libros

eComm 2 (Amplify Your Revenue)

This is definitely something I will be focusing on
- grateful for the content!!!

Lisa Hernandez

Advanced SEO

So glad I attended this webinar today!
Right on time for Black Friday

Issentials

November Product Updates

today was pretty awesome! three take aways!
I so appreciate you all!

Cafe con Libros

eComm 2 (Amplify Your Revenue)

This is definitely something I will be focusing on
- grateful for the content!!!

Lisa Hernandez

Advanced SEO

So glad I attended this webinar today!
Right on time for Black Friday

Issentials

November Product Updates

today was pretty awesome! three take aways!
I so appreciate you all!

Cafe con Libros

eComm 2 (Amplify Your Revenue)

Thanks for making these webinars happen!
They are always helpful! I appreciate it!

Petra Wilson

Google Ads (Q4)

Thank you all. These are really helpful.
Please keep it going.

Sebastiano Alighieri

FR Roundtable

Thanks guys, can't tell you enough how
much we appreciate the great content and support

Joe Genovese

FR Roundtable

Thank you so much! Very helpful - I am grateful
for your time and expertise.

Joe Duffy

Google Ads (Q4)

Thanks for making these webinars happen!
They are always helpful! I appreciate it!

Petra Wilson

Google Ads (Q4)

Thank you all. These are really helpful.
Please keep it going.

Sebastiano Alighieri

FR Roundtable

Thanks guys, can't tell you enough how
much we appreciate the great content and support

Joe Genovese

FR Roundtable

Thank you so much! Very helpful - I am grateful
for your time and expertise.

Joe Duffy

Google Ads (Q4)

Thanks for making these webinars happen!
They are always helpful! I appreciate it!

Petra Wilson

Google Ads (Q4)

Thank you all. These are really helpful.
Please keep it going.

Sebastiano Alighieri

FR Roundtable

Thanks guys, can't tell you enough how
much we appreciate the great content and support

Joe Genovese

FR Roundtable

Thank you so much! Very helpful - I am grateful
for your time and expertise.

Joe Duffy

Google Ads (Q4)

FAQ

Who is the Wix Success Team?

Your Wix Success Team is a group of dedicated Customer Success Managers devoted to bringing our resources and expertise to as many small businesses and site-owners as we can. If you belong to our exclusive Wix CSM Club (aka, if you are reading this!), you have access to all of our team efforts. We provide you with regular Q&A sessions, Virtual Webinar Events, 1:1 Website Consultations, and resource pages on our website!

I have a pressing issue with my website - can the Success Team help?

Your Wix Success Team is focused on helping Wix users like yourself optimize your website, grow your business, streamline your processes, and learn more about Wix products and offerings.


To ensure that your technical issue is addressed efficiently and in full, we recommend contacting our Customer Care team directly with any pressing issues. They have the expertise and resources to provide comprehensive assistance with many issues. 

What is a Q&A session?

Looking for answers to your burning questions on topics such as email marketing, SEO, automations, payment providers, bookings, online programs, shipping, and more? Join us for an exclusive live Q&A session hosted by your Wix Success Team! Don't miss out on this opportunity to get valuable insights and expert advice.


Don’t have time to stay the full hour? No problem - feel free to drop in and out - this is your time! Check out the upcoming Q&A schedule here!


What happens after I submit my Product Feedback?

When you share your feedback and feature requests with us, rest assured that they don’t disappear into the void. Every submission is carefully reviewed by individuals on our dedicated product teams, who evaluate their potential and begin making a case for their implementation.


As more like-minded submissions surface, they are selected to be a part of our product roadmap, ensuring that your needs and input shape the future of our product. Together, let’s build a platform that truly reflects your priorities and enhances your experience!

Product feedback

Share your current business needs with us. We submit your feedback directly to our product team so they can enhance our offering.

Have a question?

Join us for a live Q&A session with the experts. Ask us about anything from email marketing to automations, payment providers, bookings, online programs, shipping and more.

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