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Design thinking in action: solve problems creatively


Design thinking

Visual creation is more than just making something look good; it’s about solving problems in a way that connects with audiences while achieving specific goals. For graphic designers—whether you’re a professional, a novice, or someone experimenting with DIY creations—embracing design thinking can elevate how you approach your projects and the solutions you create. 


This article will explore design thinking as it applies to graphic design, its purpose and process, and tips for integrating it into your workflow. By the end, you’ll have practical insights to refine your creative approach and unlock more impactful results. 



What is design thinking 


Design thinking is a problem-solving approach rooted in understanding the user, challenging assumptions, and redefining challenges to uncover alternative solutions. It’s an iterative, human-centered process that encourages collaboration and creativity at every stage. 


Unlike traditional methods that may focus primarily on outcomes, design thinking emphasizes the process of exploration and the people impacted by the design. By placing the user’s experience at the forefront, it enables different types of designers to create work that feels personal, purposeful, and impactful. 


For graphic designers, design thinking means exploring every aspect of a project’s goals, audience, and delivery, often considering factors that might not seem obvious at first glance—like accessibility, emotional impact, or even storytelling.  



Who uses design thinking 


Both experienced designers and beginners benefit from its structured, iterative approach. Professionals often use design thinking to tackle complex branding or UI challenges by ideating and testing multiple ideas before settling on the best solution. Meanwhile, novice or DIY designers can use it as a roadmap to focus their efforts and avoid feeling overwhelmed by creative choices. 



The 5 step design thinking process 


The design thinking process can be broken into five key stages, all of which are flexible and iterative rather than linear. For graphic designers, these stages serve as stepping stones for unlocking creative problems. 



01. Empathize 


Begin by gaining a deep understanding of the audience or user. This stage involves research, interviews, surveys, or even observing how people interact with graphic materials in similar scenarios. 


If you’re designing packaging for a product, the empathize stage might include learning about your target customer’s habits, aesthetic preferences, and expectations for the product category. 


Taking time to see the world through your audience’s lens ensures your visuals speak directly to their needs and experiences. 



02. Define 


Next, synthesize your findings into clear, actionable insights. The define stage is all about distilling what you’ve learned into a specific design problem to solve. 


For instance, if your research uncovers that customers are overwhelmed by cluttered packaging, you might define the problem as “How can we create a clean, inviting design that helps customers instantly recognize the product’s value?” 


A strong problem statement focuses the rest of the process, creating a springboard for brainstorming creative solutions. 



03. Ideate 


This is where creativity truly flourishes. During the ideate stage, designers brainstorm as many ideas as possible—even ones that seem unconventional or out-of-the-box. 


For graphic designers, this might involve sketching thumbnails, experimenting with typefaces, or using a color palette generator to explore new color combinations. Collaboration during this stage often brings different perspectives and sparks unexpected solutions.


Don’t worry about perfection here; the goal is quantity, not quality. Refinement comes later. 


Mind maps, mood boards, and sketches are great ways to organize your thoughts during ideation. These tools help bring abstract ideas into focus. 



04. Prototype 


Prototyping takes abstract ideas and brings them into the real world as early drafts or mockups. This might involve creating a rough version of a brand identity package, a wireframe for a website, or a storyboard for an ad campaign. 


Prototypes help designers and clients visually assess concepts before finalizing them. This stage is invaluable—it saves time and resources by identifying what works (or doesn’t) before investing in polish. 



05. Test 


Testing involves gathering feedback on prototypes to refine and improve your concepts. Share your prototypes with stakeholders, clients, or even potential audience members, and listen closely to their reactions. 


For example, neutral responses to a proposed logo might indicate it’s failing to evoke the intended emotion, making it an opportunity to adjust shapes, colors, or text. 


The test phase often cycles back into earlier stages, like redefining the problem or generating new ideas based on feedback. 



Benefits of using design thinking in graphic design 


Design thinking offers tangible benefits that make it invaluable for graphic designers. 


  • Improved creativity: By encouraging an iterative, open-ended process, design thinking pushes creators beyond their typical boundaries, leading to fresher, more innovative ideas. 


  • Clearer communication: The structured stages of design thinking ensure alignment between designers, clients, and audiences, minimizing project conflicts or miscommunication. 


  • Enhanced outcomes: Work created through design thinking tends to have more impact since it’s deeply informed by audience needs and real-world insights. 



Overcoming challenges with design thinking


While design thinking offers many advantages, beginners can face challenges adapting to its structure. For example, the reliance on research might feel unfamiliar to graphic designers used to focusing primarily on their creative instincts. 


To overcome this, start small. Apply design thinking to smaller components of your workflow, like designing a logo or creating social media graphics, before scaling to larger projects. Use resources from workshops or educational platforms if you’re unsure how to begin. 


Another challenge is staying patient with the iterative process—it’s tempting to rush toward final results. But remember, each stage contributes to a stronger final design. 


Explore more about graphic design to elevate your creativity:




Design thinking FAQ


Can beginners use design thinking?

Absolutely. Design thinking is highly adaptable and approachable for novices learning to refine their creative processes. 

Does it take longer to complete designs using design thinking? 

Is design thinking only for large teams? 

How does design thinking differ from traditional problem-based thinking? 

How can design thinking improve a marketing strategy? 

Can design thinking be applied to digital design and print design? 



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