Wix App Market Logo
wix logo
Trending Topics
online store
bookings
events
popup
Live Chat & FAQ Chatway logo

Live Chat & FAQ Chatway

By
Live chat app & helpdesk support for customers
5.0
Free plan available
  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7

    • Live Chat & FAQ Chatway overview

    Show FAQ in your live chat widget & use canned responses saved replies to answer commonly asked questions. Live chat with your customers and provide live chat support. Address customer concerns in real-time with friendly support chat
    Live chat conversations can be assigned to support agents. Escalate to more experienced helpdesk reps when necessary through live chat
    Mobile apps for iOS and Android are available allowing you to live chat with your websites visitors anytime and anywhere
    Live chat helpdesk conversation history is fully available. Get the full picture before responding to your live chat conversations. Easy content and file sharing within website chat for improved live chat customer support
    Live chat with your customers, address their concerns, provide swift live chat customer support, drive more leads & sales using live chat. Impress new visitors with proactive customer support by offering personalized recommendations, coupons & discounts that enrich their experience. Collaborate with your team to provide exceptional customer service over an intuitive live chat app. Additionally, Chatway facilitates the gathering of feedback in real-time. As visitors interact with your website, they might have suggestions, opinions or even encounter issues. Through the live chat widget, they can voice thoughts immediately, allowing you to make instant improvements. Customize the support chat widget, change the logo, color, chat button size, etc. Our live chat app lets you integrate with Facebook Messenger, resolve tickets, configure availability, etc. Chatway's live chat box feature has become an indispensable tool for website owners. It enables real-time website chat assistance, personalized, efficient collaboration, visitor insights & trust-building, all contributing to enhanced customer satisfaction & business success engagement. Chatway also offers Android & iOS mobile apps.
    Check App Demo
    Categories
    Communication Chat
    Availability:
    This app is available worldwide.
    App languages:
    English
    You can translate all app content displayed on your site into any language.
    PL
    App developed byPoptin LTD
    Visit our WebsiteContact us for supportPrivacy Policy

    5.0 Average Rating

    177 reviews
    5
    177
    4
    0
    3
    0
    2
    0
    1
    0
    Sort by:
    MK
    Mkoztas/ Nov 20, 2024
    Efficient app, good support!
    (0)
    Thank you for your feedback
    ED
    Edgar5481/ Nov 14, 2024
    NiceFAQ Great app so far
    (0)
    Thank you for your feedback
    ST
    Stickndine/ Nov 12, 2024
    Sleek, Intuitive Live ChatI tried Wix's chat before and ended up removing it... But after a few months when I saw Chatway's solution I figured I might give live chat another try. Moments after embedding Chatway...
    (0)
    Thank you for your feedback
    YT
    Ytkmeasures/ Nov 8, 2024
    Great live chat featureIntegrated smoothly with the Chaty app for all the social media widgets we required, can't fault the functionality at all.
    (0)
    Thank you for your feedback
    SE
    Sebastianlopeztrad6/ Nov 8, 2024
    EfficientThe app is very good and responsive.
    (0)
    Thank you for your feedback

    Pricing & plans

    Compare all plans
    Basic plan

    Free

    1 Agent Unlimited conversations 30 Days chat history FAQs & canned responses iOS and Android mobile apps Facebook Messenger integration Widget customization
    Pro plan
    $

    9

    00
    /month
    $15 per agent/month (or $9 billed yearly) Unlimited chat history Email integration Private notes Custom data, tags and segments Multilingual widget
    * Price is in USD.
    November SaleUp to 50% OFF select apps
    Offer is valid until December 4, 2024 at 24:00 UTC, for selected apps and plans.
    12Days
    :
    11Hours
    :
    06Minutes

    Build and launch your next app for 230m+ Wix users

    Start Now