eDesk

eCommerce Customer Support Software

1.0

14 day free trial

eDesk overview

Display all your messages, orders and order information in one place

More than 300 native marketplace integrations

Order details embedded into the support workflow

Automatic language translation & AI empowered automation

eDesk is the leading eCommerce helpdesk for multichannel merchants, integrating with the world’s leading marketplaces, social channels and of course Wix. Improve customer happiness, productivity and business reputation through AI-powered automation and insights. eDesk is the smarter way to do eCommerce support. Entirely focused on eCommerce, eDesk helps online retailers to deliver seriously extraordinary customer service everywhere they sell.

1.0 Average Rating

2 reviews

0

2

Sort by:

Fjcaonsk/ Sep 19, 2023

A Maze of Billing Errors and Ineffective Customer ServiceI'm the CEO of a small business and I urge caution when considering eDesk. We encountered several issues: Checkout Glitches: eDesk billed us for two plans without a review opportunity, causing confusion and unnecessary...

(2)

Thank you for your feedback

Howlerthewildordri/ May 24, 2022

NopeIt was entirely accidental that I had clicked on this. I want nothing to do with this site nor was I planning to pay anytime soon. I don't know how to remove this...

(3)

Thank you for your feedback

Pricing & plans

This app offers a 14-day free trial

Compare all plans

Team plan

per agent

Auto-responder

Professional plan

per agent

AI-powered responses

Enterprise plan

per agent

Chat included free

* Price is in USD, billed by eDesk.

Build and launch your next app for 230m+ Wix users

Start Now