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eDesk

By
eCommerce Customer Support Software
1.0
14 day free trial
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    • eDesk overview

    Display all your messages, orders and order information in one place
    More than 300 native marketplace integrations
    Order details embedded into the support workflow
    Automatic language translation & AI empowered automation
    eDesk is the leading eCommerce helpdesk for multichannel merchants, integrating with the world’s leading marketplaces, social channels and of course Wix. Improve customer happiness, productivity and business reputation through AI-powered automation and insights. eDesk is the smarter way to do eCommerce support. Entirely focused on eCommerce, eDesk helps online retailers to deliver seriously extraordinary customer service everywhere they sell.
    Categories
    Communication CRM
    Availability:
    This app is available worldwide.
    App languages:
    English, 
    French, 
    German, 
    Italian, 
    Spanish
    E
    App developed byeDesk
    Visit our WebsiteContact us for supportPrivacy Policy

    1.0 Average Rating

    2 reviews
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    FJ
    Fjcaonsk/ Sep 19, 2023
    A Maze of Billing Errors and Ineffective Customer ServiceI'm the CEO of a small business and I urge caution when considering eDesk. We encountered several issues: Checkout Glitches: eDesk billed us for two plans without a review opportunity, causing confusion and unnecessary...
    (2)
    Thank you for your feedback
    HO
    Howlerthewildordri/ May 24, 2022
    NopeIt was entirely accidental that I had clicked on this. I want nothing to do with this site nor was I planning to pay anytime soon. I don't know how to remove this...
    (3)
    Thank you for your feedback

    Pricing & plans

    This app offers a 14-day free trial
    Compare all plans
    Team plan

    per agent

    Auto-responder
    Unlimited rules
    @mentions
    Custom fields
    Professional plan

    per agent

    AI-powered responses
    Auto-translate
    Collision detection
    Full management reports
    Enterprise plan

    per agent

    Chat included free
    CSAT measurement
    Enterprise reporting
    Collaboration users
    * Price is in USD, billed by eDesk.
    November SaleUp to 50% OFF select apps
    Offer is valid until December 4, 2024 at 24:00 UTC, for selected apps and plans.
    12Days
    :
    06Hours
    :
    09Minutes

    Build and launch your next app for 230m+ Wix users

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