Live Chat

Live chat for online sales and customer help

3.9

14 day free trial

Live Chat overview

Encourage website visitors to take action with proactive chat greetings and targeted messages.

Provide instant customer service across several channels: a chat widget on your website, Messenger, Apple Business Chat, and more.

Chat on the go. Don't make your customers wait and talk to them wherever you are, thanks to our iOS and Android apps.

With asynchronous communication, customers can initiate a chat and receive an email notification when you reply. They can respond directly through email or the chat widget while continuing with other plans.

Are you using live chat on your website? If the answer is “no,” that’s bad and good news at the same time. Bad, because your business was missing out until now. And good, because there’s a lot of space for improvement. Customers who land on your Wix store have all sorts of questions, ranging from availability to product sizes, colors, and more. Grab their attention, and enrich the visual side of your store with our modern chat window, neatly looking eye-catchers, and chat buttons. Provide customers with a better shopping experience and increase sales using the Wix live chat module by LiveChat. We all want our conversion rates to go through the roof, but there are so many factors influencing the buying process. Proactive chat greetings are there to help you close more deals. Set specific chat greetings based on the current page address to increase your chat interaction rate and conversion rate. Send coupons, sales deals, and announcements to invite customers to check out and prevent shopping cart abandonment. Take LiveChat for a spin for 14 days for free.

3.9 Average Rating

74 reviews

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Plural-wool/ Oct 31, 2024

Great for closing salesJust a great app with what it offers! I’ve been using it for years on may platforms and I’m planning to stick with it on Wix. Thanks to the automations / campaigns in...

(1)

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Guardianglass/ Jan 3, 2023

Waste of moneypaid for the app and no mobile. How do I get my money back?

(8)

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081898/ Jan 14, 2021

Not working on MobileEven though the icon shows in the editor mode, when you preview or go to the live site, there is nothing on mobile. Very frustrating

(7)

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Stepinposh/ Aug 31, 2020

very useful appIs the app not made for WIX mobile ? im only Able to add it to the desktop version

(1)

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Adsking/ Dec 10, 2019

sss

(1)

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Pricing & plans

This app offers a 14-day free trial

Compare all plans

Starter plan

16

/month

60-day chat history

Chat widget customization

Ticketing system

Proactive chats

Team plan

33

/month

All from Starter

Reporting and analytics

File sharing

Team management

* Price is in USD, billed by Text.

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