ReviewMe simplifies the review collection process by automatically sending text messages to customers after they visit a restaurant, or order a takeaway or delivery. Customers can respond to the message and leave a review in just a few clicks, making the process quick and effortless.
In addition to simplifying the review collection process, ReviewMe provides restaurant owners with tools to manage and analyze their reviews. The app's dashboard allows owners to view all reviews in one place and respond to customer feedback.
Why use SMS? SMS messages have a much higher open rate than emails. This means that SMS messages are much more likely to be read and acted upon by customers.
Also because SMS messages are usually read within minutes of being received, they tend to elicit faster responses from customers compared to emails.