Turn visitors into customers and boost sales with Al recommendations
Train the Al chat to answer questions the way you want it to
Provide 24/7 chat support to visitors or take over the conversation at any time
Allow the Al to offer visitors products and services when you can't be there
Wix Al Site Chat integrates seamlessly with your Wix website to revolutionize the experience of your customers. It quickly scans your site to understand your business and help you attend to the needs of your customers at all hours. With the chat, customers can get answers to their questions, and be referred to site pages and suggested products or services.
It's important to note that this app is based on an Al system, so it uses any public data, including personal information that's presented on your site. It may generate and present inaccurate or misleading information to your site visitors and members. Wix assumes no liability for these generated results.
Before activating the chat, you should test and train it from the dashboard, asking it any questions your visitors might have and correct the responses so it knows how to behave in different situations. You can view past and live conversations in your inbox, set hours to match your availability, and provide a contact form to get back to customers. You can also customize the chat's design to match your style. Leverage the power of Al, save time and elevate your business to new heights.
This is badThe Wix AI Chat has been undergoing revisions that make it unreliable and unpredictable. Hours spent training a prior version can be made obsolete by any upgrade that changes the algo you...
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AL
Alexfacilitato1/ Dec 19, 2025
No mobile visibilityThe chat is great! Unfortunately I cannot find it on our mobile version at all. It appears only on the desktop version. What should I do?
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GP
Gpgrantswiss/ Dec 17, 2025
AI Site Chat is not usable as after-hours supportThe idea of AI Site Chat is good, but the implementation makes it unusable for real businesses.
There is no supported way to use AI as an automatic fallback when live chat is offline.
You...
AwfulChat dismisses rules set all the time, doesn't understand basic directions, forgets all the logic you give it after a few days, and changes its response style randomly. Completely broken. Then when you...
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