Find what you were charged for

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Frequently asked questions


Wix charged me, but I can't find the invoice in my account. Why not?
It might be in a different Wix account. If you have another account, or if you signed in through Google, Facebook or Apple, log in and try looking for it there.
Where can I find my Wix login email?
My invoice number doesn't have 9 or 10 digits. What can I do now?
I didn't use a credit card to purchase my service. Can I search for my charge here?
Why did the price of my subscription change?
What is a "WIXPAYMENTS" charge?
How does your refund policy work?
Where can I get more information?