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Get advice from the professionals

Explore Wix Customer Success and get updates on new features for your website and business.

An example of a woman talking with a happy customer.

Join online events and webinars

Feb 6, 2024

4:00 PM

Descubre las Últimas Novedades de Productos en Wix: Potencia Tu Presencia en Línea

Host: Paola Dos Santos

Feb 6, 2024

4:00 PM

¡Febrero llega con una nueva ola de actualizaciones para Wix Stores, Wix Bookings, Wix Events, Wix Restaurants y mucho más!  Nuestro próximo webinar es tu entrada a un resumen completo de estas mejoras. ¡No te pierdas esta oportunidad de llevar tu negocio al siguiente nivel!

Host: Paola Dos Santos

Feb 7, 2024

7:00 PM

Effortless eCommerce Excellence: Custom Solutions

Host: Megan Rivero

Feb 7, 2024

7:00 PM

  • Tailored Solutions: Discover how custom solutions can elevate your eCommerce business. Megan will guide you through the process of tailoring your platform to meet the unique needs of your brand.
  • Velo Tips & Tricks: Uncover the power of Velo, the dynamic web development platform. Megan will share insider tips and tricks to optimize your eCommerce site and enhance user experience.
  • Global Insights: Gain insights into the latest global eCommerce trends and learn how to adapt your strategies to stay ahead in the competitive landscape.

Host: Megan Rivero

Feb 8, 2024

5:00 PM

Sesión de Preguntas y Respuestas

Host: Paola Dos Santos

Feb 8, 2024

5:00 PM

Preguntas y Respuestas en Vivo: Nuestros expertos estarán disponibles para responder en tiempo real todas tus preguntas sobre anuncios pagados en la plataforma Wix.

Conexión con Empresas Afines: Únete a una comunidad de emprendedores y propietarios de negocios que comparten intereses similares. Esta es una oportunidad única para establecer conexiones valiosas.

Consejos Prácticos: Aprende consejos prácticos y estrategias efectivas para optimizar tus anuncios pagados y mejorar la visibilidad de tu negocio en línea.

Host: Paola Dos Santos

Meet our success managers

As one of your Customer Success perks at Wix, you have the opportunity to join exclusive workshops and events that will go through website best practices and trending recommendations directly from our Customer Success team.

David Burt
Jasmin Govits
Megan Rivero
Paola Dos Santos
Dominik Nientiedt

Explore our resources

Listen to our podcast

Get the inside scoop on our best kept Wix secrets directly from our Customer Success Team, with your hosts: Gabriella Latona and Shane Sumbu

Read the blog

Everything you need to know about payment providers, SEO, design, optimizing your website, marketing and much more.

Watch video & webinars

Check our webinars and workshops to learn more about the product updates, how to best utilize our Wix tools, SEO, payment providers, media and more.

Get inspired by our community

RandD Pitts

Evolveclothinggallery.com

RandD Pitts

“We are reaching everyone with email campaigns, which we do through Wix, there are some great templates and it’s seamless.”

Listen to RanD’s interview on our podcast

RandD Pitts
Lisa Hernandez

Divinefemininelifecoach.com

Lisa Hernandez

“I’ve really enjoyed all of the CSM events, like highlighting the new rollouts and all the how to’s. You guys are constantly rolling out new changes and it’s one of the things I love about Wix.”

Listen to Lisa’s interview on our podcast

Lisa Hernandez
Bex

Spanishlearningnetwork.com

Bex

“Wix Bookings is my top pick! I can effortlessly share the Zoom link with my students, and the automated reminder and confirmation emails save me time. It's a game-changer for me.”

Listen to Bex’s interview on our podcast

Bex
This is definitely something I will be focusing on
- grateful for the content!!!

Lisa Hernandez

Advanced SEO

So glad I attended this webinar today!
Right on time for Black Friday

Issentials

November Product Updates

today was pretty awesome! three take aways!
I so appreciate you all!

Cafe con Libros

eComm 2 (Amplify Your Revenue)

This is definitely something I will be focusing on
- grateful for the content!!!

Lisa Hernandez

Advanced SEO

So glad I attended this webinar today!
Right on time for Black Friday

Issentials

November Product Updates

today was pretty awesome! three take aways!
I so appreciate you all!

Cafe con Libros

eComm 2 (Amplify Your Revenue)

This is definitely something I will be focusing on
- grateful for the content!!!

Lisa Hernandez

Advanced SEO

So glad I attended this webinar today!
Right on time for Black Friday

Issentials

November Product Updates

today was pretty awesome! three take aways!
I so appreciate you all!

Cafe con Libros

eComm 2 (Amplify Your Revenue)

Thanks for making these webinars happen!
They are always helpful! I appreciate it!

Petra Wilson

Google Ads (Q4)

Thank you all. These are really helpful.
Please keep it going.

Sebastiano Alighieri

FR Roundtable

Thanks guys, can't tell you enough how
much we appreciate the great content and support

Joe Genovese

FR Roundtable

Thank you so much! Very helpful - I am grateful
for your time and expertise.

Joe Duffy

Google Ads (Q4)

Thanks for making these webinars happen!
They are always helpful! I appreciate it!

Petra Wilson

Google Ads (Q4)

Thank you all. These are really helpful.
Please keep it going.

Sebastiano Alighieri

FR Roundtable

Thanks guys, can't tell you enough how
much we appreciate the great content and support

Joe Genovese

FR Roundtable

Thank you so much! Very helpful - I am grateful
for your time and expertise.

Joe Duffy

Google Ads (Q4)

Thanks for making these webinars happen!
They are always helpful! I appreciate it!

Petra Wilson

Google Ads (Q4)

Thank you all. These are really helpful.
Please keep it going.

Sebastiano Alighieri

FR Roundtable

Thanks guys, can't tell you enough how
much we appreciate the great content and support

Joe Genovese

FR Roundtable

Thank you so much! Very helpful - I am grateful
for your time and expertise.

Joe Duffy

Google Ads (Q4)

FAQ

Who is the Wix Success Team?

Your Wix Success Team is a group of dedicated Customer Success Managers devoted to bringing our resources and expertise to as many small businesses and site-owners as we can. If you belong to our exclusive Wix CSM Club (aka, if you are reading this!), you have access to all of our team efforts. We provide you with regular Q&A sessions, Virtual Webinar Events, 1:1 Website Consultations, and resource pages on our website!

I have a pressing issue with my website - can the Success Team help?

Your Wix Success Team is focused on helping Wix users like yourself optimize your website, grow your business, streamline your processes, and learn more about Wix products and offerings.


To ensure that your technical issue is addressed efficiently and in full, we recommend contacting our Customer Care team directly with any pressing issues. They have the expertise and resources to provide comprehensive assistance with many issues. 

What is a Q&A session?

Looking for answers to your burning questions on topics such as email marketing, SEO, automations, payment providers, bookings, online programs, shipping, and more? Join us for an exclusive live Q&A session hosted by your Wix Success Team! Don't miss out on this opportunity to get valuable insights and expert advice.


Don’t have time to stay the full hour? No problem - feel free to drop in and out - this is your time! Check out the upcoming Q&A schedule here!


What happens after I submit my Product Feedback?

When you share your feedback and feature requests with us, rest assured that they don’t disappear into the void. Every submission is carefully reviewed by individuals on our dedicated product teams, who evaluate their potential and begin making a case for their implementation.


As more like-minded submissions surface, they are selected to be a part of our product roadmap, ensuring that your needs and input shape the future of our product. Together, let’s build a platform that truly reflects your priorities and enhances your experience!

Product feedback

Share your current business needs with us. We submit your feedback directly to our product team so they can enhance our offering.

Have a question?

Join us for a live Q&A session with the experts. Ask us about anything from email marketing to automations, payment providers, bookings, online programs, shipping and more.

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