Hi,
I'm seeing sporadic "internal server errors" being logged, and users are failing to complete signup process with verifying email. It worked fine most times, including when I directly tested it. I announced the website to a limited amount of people today. About 3/7 users told me the email verification didn't work, and I see these errors logged when calling wixUsers.approveToken.
More details:
The full error message of what I logged:
Error: server responded with - {"message":"internal_error, details: {}","details":{"error":"internal_error","category":"internal_error"}} (500)
Also, when I click on the email verification link after I already manually approved those users, I see such internal errors logged twice. The fact that it won't approveByToken after it's approved is ok, but these errors are not.
@Brett Haralson (Wix) @Wix people, this is a disaster. I can't seriously launch a platform with so many stability issues. Please get to the bottom of this soon.
Hi @plon almon. This issue was resolved recently and the token now lives for 30 hours. This will be reflected in the documentation soon.
Regards, Alex
@plon almon Hi. An update:
More tests has revealed a different issue, which your users most probably were dealing with: same server error appears when you confirm registration not immediately, but in 5 minutes after generating the token. I've notified our developers about this problem. Sorry for the inconvenience
I will make sure someone takes a look at this. Thanks for bringing it to my attention.