Just on preview mode - blank space at the bottom of the page, the size of the expandable area!
This is an old problem, but not resolved yet...
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The reply on the forum post that Marina posted the link to above works perfectly for me.
Cutting out the collapse/expand strip and making the page size correct without it being on the page and then pasting back in the collapse/expand strip worked and when on preview it showed the page as it should be without the white space.
I did this and it worked: https://www.wix.com/code/home/forum/main/comment/5af45d2eadd7000030a314ee
Half a year later this issue still persists. I just submitted a ticket. Looking forward to a fix.
I'm having a very similar issue. Not sure what I can do to get rid of the all the white space at the bottom of my home page.
https://www.diggingupthetruth.com/
I'd love any help or suggestions on this.
I have the same problem, there is very long empty space between 2 strips. I've opened a ticket: 661192264.
I hope it gets resolved soon.
Hey,
I saw that they are taking care of the issue and it's suppose to be fixed later on today.
Should the issue persists, please reply the support ticket so that the Wix support team can track the issue and properly assist you with it.
Have a good day,
Tal.
This is the ticket ID - 984107865
As far as I understand, support is supposed to fix it today.
I have to be offline, so I try to do my best...
Hey 'tamtamdesign',
There was a bug with your editor, which is a different scenario than Russell's.
Please provide me with your support ticket URL / number so I can check its status with the support department.
Tal.
FAbulous!!! thanks so much!!!
It wasn't resolved yet in my case...
I have to work on the site, so I must know exactly when I should go offline.
I did it for some hours, and nothing happened.
Hey Russell,
I'm truly sorry for the delay. We've fixed the issue for you on our end, as you can see here:
Regards,
Tal.
newport-systems.com
Hey Russell,
Please provide us with the site URL so we can check if you have the same issue as 'tamtamdesign'.
Tal.
Support said they have a solution, if I will publish my site. So I did, and now I'm waiting...
I'll let you know if it's resolved.
I have same issue. and wix support directed me back here.
Thanks (:
Hey,
It seems like there's an issue with the Editor itself and not with your code. Please submit a ticket to Wix support here and provide them with the images attached above, the site URL and the page name.
Have a good day,
Tal.
this is the page in the editor, without the white space
This is the page
https://tamtamdesigns.wixsite.com/shitim1/copy-of-1
and a screenshot of the white space
Hey,
Please provide us with the following:
Site name and URL.
The page name.
A screenshot of the issue.
Awaiting your reply,
Tal.