What is Wix Automations?
Wix Automations provides the tools to automate your business process. Every automation consists of three parts:
Trigger: The event that triggers the automation.
Action: The predetermined response to that trigger.
Timing: When the automation is sent.
You can send personalized messages when a visitor performs a specific action on your site. For example, when a visitor abandoned the cart in your online store you can send an automatic reminder email 24 hours afterward.
You can find Automations under customer management tools in your dashboard.
Wix Automations is now integrated with Zapier!
Zapier allows you to connect your Wix Automations to more than 100 apps such as Slack, Google Docs, or your Gmail account. Using a Zapier action, users can now integrate any trigger from Wix Automation to any action on Zapier.
For example, when a visitor submits a form, I want to add a new record with the submission info on my Google Spreadsheet doc. Or, I want to integrate any store purchase to my external inventory management system.
Here’s how
Set up your Wix Automation
Go to the Automations Dashboard.
Click + New Automation.
Click the title to give your automation a name.
Select a trigger.
Click Connect to Third-Party Apps.
Choose a time for your automation.
Click Activate.
Then set up your Zapier account
Log in to your Zapier account.
Click Make a Zap!.
Search for "Wix Automations" under Choose a Trigger App.
Select Wix Automations.
Click Save + Continue.
Click Connect an Account and select your Wix site.
Click Allow and Install.
Click Save + Continue.
Select the automation you want to connect to Zapier.
Click Continue.
And your Automation is integrated with Zapier!
* The feature is currently open to all EN users. We will expand to all languages soon.
Thanks Jackie. I'm trying to link a Wix form to a Slack channel but that zap does not offer the same level of customization that you see with the Python connection. Has anyone else had luck with another solution?
Really need the automation with Paid Plans to work properly! Info importing into sheets is my own site name and site email address rather than customers who have signed up to my site! Please sort ASAP!
I'm also having this issue. Here is the data found in the automation but none of this data populates when triggered. Help!
Did anything happened in integration with Zap recently? Yesterday I was able to receive Contact.Email now it does not appears in a Zap fields when i create integration.
Hey guys, I got a few zaps working with my Wix Form into google sheets. One thing I am missing is the Submitted Time stamp... I don't see those fields in the Zapier data being pulled through... is it there an I am just missing it?
Here is a pic of what I see in Wix data table for the form
In Zapier I am looking for the Submission time field, which doesn't appear to be present...
Is the submission time not available to be sent to Zapier right now?
Thanks ahead of time!
Hi there, I've been trying to get Wix Automation and Zapier to work. I'd like to start the automation when my customer paid for a plan. However, I am stuck here (see below). The Zapier does get something from Wix when a purchase was made. BUT, it did not pass the customer's email and name to Zapier. It sends out my website's name and my site's email (not the customer's). Please let me know how I can solve this. I am on Business Unlimited Plan. Thanks.
Hi. Yes, our colleagues has confirmed that they have an issue with Automations. Will update here once they have a solution.
update: issue should be fixed by now
Sorry for the inconvenience
Regards, Alex
As Carlos mentioned above, I'm unable to see a connection to third party apps. Please please tell me that this feature has not been removed. That would be quite disappointing. I have enabled Corvid on my site and it is not a free plan.
Any updates it stopped working and no longer see third party apps in actions
The only feature I see beneficial would be if Zappier can send triggers to Wix, instead of wix triggering Zappier... example. If someone is on Facebook and sends their email address through messenger, I want to have Zappier send that email to my wix automation to send the new client a welcome email.
Great idea! Unfortunately the Zap only works once before the connection is broken. Further Zaps result in an Error 403 and no data flows after the first. Zapier says that the connection is expired and you have to reconnect the account.
Frustratingly this seemed to be working fine up until a few days ago when Zapier stopped receiving any information from WIX forms... support haven't been helpful at all, just telling me that i'll be alerted of updates (there has been none). The issue is that our company is now having to manually input leads into our CRM and can't continue doing that for much longer, especially when theres no ETA on a fix...
Original thread which was universally ignored: https://www.wix.com/corvid/forum/community-discussion/wix-automations-with-zapier-missing-email-address-variable
Unfortunately though, Wix Automations don’t actually work with Zapier, at least not for your customers. I’m on the Premium Business subscription and the data file that connects from Wix to Zapier has nearly no data items in it; its especially missing the all important email field. This goes for Automation A and B.
This makes it utterly useless, since theres no data to do anything with.
Wix support have no clue what to do and eventually started to ignore my emails on the subject. VIP support it is most certainly not. Even when they were responding the email replies were spaced multiple days apart.
Let is know when you have it working.
It’s just a shame that a trigger can’t be a new database row...this would become very powerful then.